Title:  Dispatcher

The Opportunity

As a Dispatcher,  you'll play a critical role as the first point of contact for our waste drivers and operators to assist with any issues, join our friendly team within our BCC Contract based at our  Willawong site. 

You will assist in scheduling, routing and generation of driver runs and will liaise with customers and drivers to provide assistance where required.

8:00 am start times and Monday to Friday shift pattern. Some weekends and public holidays are required for this role.
 

What's on offer

• Employee share plan 
• Employee Assistance Program (EAP) 
• Bupa health insurance discount
• Plus other corporate benefits 
   

What you'll be responsible for

• Coordinating bin deliveries/ collections to maximise run efficiency
• Communicate accurate and timely information to all stakeholders
• Proactively review route performance to identify route optimisation and improvement opportunities
• Problem solve by responding to customer issues that are of immediate operational concern with a solutions focus
• Respond to any run confirmation and route checking queries raised by the Customer Services Team/Admin Team and/or customer
   

What you'll need to be successful

• Proven scheduling experience
• Ability to build relationships with internal and external stakeholders
• Strong people skills, including a strong ability to communicate and negotiate
• A strong focus on health and safety
  
  Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites.  We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

A Veolia Career

At Veolia, we prioritise our people's well-being. We offer competitive benefits from day one, including parental leave, share plans, bonuses, career growth, and employee assistance. We're an inclusive employer that values diversity and responds to every applicant. 
 

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.

Join us in creating a sustainable future.