Title:  Operations & Sales Coordinator

About Veolia

Create positive change. Be a champion of Ecological Transformation.

Veolia is a market leader in the recycling of organic waste in Western Australia. Our Resource Recovery operations include end-to-end organics recycling solutions, where we produce Australia Standard AS4454 certified compost products. We collect and transform over 80,000 tonnes of food and garden organics from numerous local government and commercial customers each year. The organic waste is consolidated at our Perth metro network of Resource Recovery facilities and bulk hauled to our North Bannister Resource Recovery Park where it is decontaminated and transformed via a 16-18 week composting process. Our Australian Standard certified composted products are sold to a broad range of end markets, either directly from our manufacturing facility or via our metro distribution facility in Welshpool.

The Opportunity

Are you an administrative expert and love being in the mix of Operations and Sales? 

Join Veolia as an Operations & Sales Coordinator within our Perth organics business, based in Welshpool, WA. In this role you will be the backbone of the teams delivering high level administrative support that keeps our organics operations running smoothly and efficiently. 

Reporting to the Sales and Market Development Manager, you will be responsible for the daily sales and delivery of compost products for the WA Resource Recovery business, through the implementation of contractual expectations, processes and procedures to maximise operational performance and customer satisfaction.

Please note that we are currently accepting applications for this position and will be commencing recruitment and candidate outreach from 20th April 2026. Don’t miss your chance to apply today!

What's on offer

• New role to assist our rapidly growing organics business

• Full time, permanent and secure role in an essentials services industry

• Diverse role with a variety of duties

• Opportunity to liaise with various stakeholders and get involved in business improvement and growth

What you'll be responsible for

• Handle all inbound customer sales and order inquiries via phone and email, managing expectations, changes, and follow-ups while maintaining accurate customer database records

• Coordinate and communicate delivery and logistics details with customers, transport providers, operations team and subcontractors to ensure all client requirements are met

• Prepare and distribute quotes, invoices, sales documentation, delivery certificates  and product batch certifications

• Manage client accounts including processing requests, cancellations, updates, credit applications and contract and pricing administration via Veolia systems

• Build and maintain strong relationships with clients, regularly following up on future orders and reviewing product quality prior to dispatch

• Prepare sales volume forecasts and undertake monthly reporting for major contracts, ensuring all KPIs are met through an in-depth understanding of relevant contracts

• Maintain accurate records across production, inventory, sales, product quality, safety compliance, and subcontractor documentation, including weighbridge confirmations, weekly reporting and customer invoicing

• Manage supplier and vendor requirements, including new vendor setup, one-time vendor approvals and contractor management (inductions, insurances, and safety system updates)

What you'll need to be successful

• Customer centric attitude

• Strong administrative and organisational skills

• Logistics Coordination experience

• Excellent written and verbal communication skills

• Certificate IV in Business Administration or equivalent workplace experience

• Current Driver’s Licence

• Strong analytical and problem-solving abilities

• A proactive approach to safety and compliance

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites.  We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and paid volunteer days

• Flexible and hybrid working arrangements

• Superannuation contributions on unpaid parental leave

• Fitness Passport and discounted health insurance

• Employee Assistance Program (Thrive) for you and your family

• Car allowances, novated leasing, and vehicle discounts

• Bonus and referral programs, plus employee share plan

• Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.