Title:  Senior Operations Manager

Lead one of NSW's most significant water partnerships

Are you a strategic leader who knows how to lead through others, build trusted partnerships and drive performance at scale?

As the Senior Operations Manager, you'll sit at the heart of the Hunter Water Alliance – driving safe, sustainable, and reliable water and wastewater services for the Hunter community while building your career with a global leader in environmental sustainability.

What's on offer

• Strategic leadership role at the heart of a landmark Alliance partnership
• Impactful work that directly benefits the Hunter community and environment
• Competitive base salary, car allowance, fuel card, and annual bonus program
• Collaborative, inclusive, and innovative culture
• Genuine opportunity to shape the future of water services in NSW
• Access to Veolia's exceptional employee benefits (see below)

The Opportunity

Reporting to the NSW General Manager (Water), you'll be the critical link between the Alliance Leadership Group and a talented, multi-disciplinary operational team. You will lead through influence, trust and empowerment, creating a high-performing, collaborative Alliance Management Team. Your strategic leadership will drive a culture of safety, accountability and continuous improvement across multiple water and wastewater treatment sites. 

What you'll be responsible for

• Delivering the vision of the Alliance and ensuring the Alliance Charter is embedded in everything the team does
• Overseeing safe, compliant, and efficient operation of Hunter Water's treatment plants
• Building and maintaining trusted relationships across the Alliance and with government bodies, statutory authorities, and community groups
• Leading a high-performing team across process, commercial, assets, wastewater, and water treatment
• Driving business planning, budgeting, and financial oversight across the Alliance
• Championing a safety-first culture aligned with Veolia's Always Safe Charter
• Identifying opportunities to optimise service delivery and demonstrate genuine value
• Ensuring full compliance with all regulatory and contractual obligations

What you'll need to be successful

• Experience in a strategic leadership position within a complex, regulated operational environment
• Strong commercial acumen with experience in budget management and contract delivery
• Ability to communicate, influence and build trusted relationships with diverse stakeholders, including at executive level
• Experience in balancing partner interests in collaborative / Alliance / joint venture models. 

Why Veolia?

Veolia Water is part of a global team delivering sustainable water solutions across the full water cycle.

We look after our people. All employees have access to:

• Fitness Passport — gyms, pools and fitness centres across Australia

• Discounted BUPA health insurance

• Employee Share Plan (Sequoia) — discounted shares with a capped match

• Annual bonus programs for eligible employees

• Novated car leasing through SG Fleet

• Employee Assistance Program (Thrive) — free confidential counselling for you and your family

• 14 weeks paid parental leave for primary carers

• Training and development — LinkedIn Learning, internal and external programs

• Paid volunteer day each year

• Employee referral bonus — up to $1,500
  
  

At Veolia, we value diversity, equity, and inclusion and welcome applications from Aboriginal and/or Torres Strait Islander peoples, veterans, people with disability, all genders, mature age and early career candidates, members of the LGBTIQA+ community, and people from all cultural backgrounds.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.