Title:  Contract Administrator - Thames


Thames, NZ, NZ

The Opportunity

Veolia Australia & New Zealand is the only global company to provide a full range of environmental services in the fields of water, waste management and energy solutions. With the global expertise gained from serving the environment for more than 150 years, Veolia operates in more than 40 countries around the world, with well over a hundred sites and approximately 4000 employees in Australia & New Zealand.


We are seeking an experienced and driven Contract Administrator of our Thames site.

What's on offer

  • Positive, inclusive, collaborative and innovative culture
  • Contributing meaningfully to Veolia’s Purpose of Ecological Transformation
  • A high degree of autonomy with flexible, family-friendly working arrangements
  • Opportunities for career growth and progression

What you'll be responsible for

The Contract Administrator is responsible for financial administration matters required for the effective operation of the Thames contract. The Contract Administrator is to ensure service delivery demonstrates Veolia's commitment to continuous improvement, innovation and customer service while meeting performance and service Key Performance Indicators and applying Quality and Health and Safety procedures.


  • Provide financial administration for the Thames contract. This includes matters relating to the processing of timesheets, job costings and invoices, the creation of purchase requisitions, and the completion of financial and operational records in Infor VAMS.
  • Support in coordinating and reporting the operational response to requests for service as required.  
  • Support the Supervisors by creating work orders for Project Works and Third Party works and preparing invoices for the recovery of Veolia costs.
  • Provide primary customer response to all enquiries and requests for service (RFS).
  • Enter all complaints and compliments within the H&S system – Rivosafeguard
  • Support the Supervisors by organising compliance training as required
  • Positively contribute to the district based operations teams by fostering effective working relationships with field, engineering and management staff, client representatives and customers and suppliers.  
  • Comply with the requirements of Veolia Occupational Health and Safety and Environmental Policy Statements, including participation at local toolbox and health and safety meetings.
  • Adhere to all written and verbal instructions, procedures and information issued by Veolia relating to both health and safety and environmental issues and with all relevant clauses of the Integrated Business Management System Manual.
  • Comply with the requirements of the company business management system and the Quality Policy for drinking water, wastewater treatment and disposal to contribute to the company commitment to provide safe, high quality drinking water and wastewater services that consistently meets or exceeds the requirements of the Contracts.
  • Report any problems with the business management system, particularly in relation to the management of occupational health and safety, environment and drinking water.
  • Undertake such general duties as required for the effective provision of services to the client and customers. 

What you'll need to be successful

  • Experience in dispatching of jobs within the water industry
  • A self-starter who can work with a high degree of autonomy.
  • A good work ethic with a focus on quality of work.
  • Planning and organisational ability.
  • Strong commercial acumen, analytical and problem solving skills. 
  • An effective communicator who can interact and relate to staff at all levels of the organisation, and to the client, suppliers and customers. 
  • Willing to establish and maintain working relationships with colleagues for a harmonious team environment.
  • High degree of personal integrity.
  • Confidence in own judgement and capability.
  • Can maintain a stable performance level during periods of pressure.
  • Able to quickly adapt to changing circumstances. 
  • Proficient in the use of computers with a strong understanding of Microsoft Office and Google software.
  • Current driver's licence.
  • Ability and willingness to work out of hours when required.
  • Understanding of ISO 9001, ISO 14001 and Health and Safety legislation.

A Veolia Career


  • Strong focus on career development and training
  • Global career opportunities with a Global company
  • Generous employee share plan (discounted shares, share matching) 
  • Employee Assistance Program (EAP) through Assure which covers mental health, nutrition, financial, legal, coaching and career transition support
  • Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and a more sustainable world.


At Veolia Australia and New Zealand, you’ll join a team of over 4000 passionate innovators... and good humans. Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and resource the world. 


We value diversity, equality and inclusion, and we are committed to providing working environments where everyone is included and treated fairly and with respect. We encourage people from diverse backgrounds to apply.


If you are a dedicated professional with a passion for maintaining critical infrastructure, and are a reliable team player with excellent organisational, communication and customer service skills, we would like to hear from you. 

Apply now and join our team. 


To apply for this vacancy you MUST be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.