Title:  Operations Manager - Waste Services

About Veolia

Veolia Australia & New Zealand is the only global company to provide a full range of environmental services in the fields of water, waste management and energy solutions. With the global expertise gained from serving the environment for more than 170 years, Veolia operates in more than 57 countries around the world, with well over a hundred sites and approximately 6500 employees in Australia & New Zealand.

The Opportunity

Veolia ANZ is looking for an experienced Operations Manager – Waste Services to lead our Roxby Downs operations. In this role, you'll take ownership of both the commercial and operational performance of a significant Council contract, while leading a site-based team and serving as Veolia's primary point of contact for key clients in the region.

This is a hands-on leadership role for someone who is equally comfortable managing client relationships as they are overseeing day-to-day operations on the ground. You'll also play an important part in identifying growth opportunities and strengthening Veolia's presence in the region.

If you're a confident leader who takes pride in delivering quality outcomes and thinking ahead, this is a great opportunity to make a real impact.

What's on offer

• Competitive remuneration package + car allowance 

• Ongoing support from an experienced leadership team

• Supportive, safety-focused team culture

• Work with Veolia, a world-leading environmental services organisation

What you'll be responsible for

• Coordinating day-to-day operational activities, including customer enquiries, data processing, and administrative support

• Organising driver daily duties in line with client (Council) requirements and the collection schedule

• Take ownership of the commercial performance of the Kerbside Collection and Resource Recovery contracts, tracking delivery against financial targets, KPIs and contractual obligations

• Identify risks and opportunities within the contract and bring well-considered recommendations to the Contract Manager

• Ensure operational data and records are accurate, current and audit-ready across all relevant systems

• Lead the preparation of monthly performance reports to Council and support contract renewal and variation processes in collaboration with the Contract Manager

What you'll need to be successful

• Demonstrated experience in a contract management or commercial leadership role

• A solid operational background with the ability to maintain meaningful oversight of site-based service delivery

• Proven ability to manage and grow senior client relationships with professionalism and confidence

• Strong computer literacy skills, including proficiency in Google Suite,

• Valid driver's licence

• Excellent verbal and written communication skills

• Strong ability to build and maintain relationships with internal and external stakeholders

• Sound analytical skills with the ability to interpret and report on data

• Competent computer skills

• A genuine commitment to safety and a positive, can-do attitude

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites.  We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Why Veolia?

At Veolia Australia and New Zealand, you'll join a team of over 6500 passionate innovators... and good humans. Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you'll have the opportunity to build your career, and resource the world.
If you can tick most of the boxes and are keen to contribute to Veolia's ecological transformation, then hit the apply button now!

Fairness, Diversity & Inclusion

At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Maori and Pasifika, Veterans, people with disability, mature age and early careers, members of the LGBTI+ community and people from all cultural backgrounds.