Title:  National Key Accounts Specialist

The Opportunity

We are seeking an experienced and customer-focused National Key Support Specialist to assist in managing our portfolio of national key accounts. In this role, you will be a key contact alongside the account manager and credit collection, providing superior service and support and a focus on Customer Centricity. This opportunity allows you to be part of a large dynamic Transactional Services Team.

 

What's on offer

• Eligibility for yearly discretionary bonus
• Wellbeing support 
• On the job training provided and opportunities for career progression available across various departments within the business 
• A supportive and close knit team environment that prioritises inclusion and collaboration  Hybrid working model
• Nearby public transport and on-site/nearby parking facilities

What you'll be responsible for

• Act as the central point of contact for internal and external customers  
• Perform various data entry, integrity checks and analysis 
• Identify and resolve queries to required timelines is crucial 
• Maintain NKA contractual and administrative requirements including account set up, reporting Invoicing and servicing requirements

What you'll need to be successful

• Exceptional customer service skills 
• Ability to communicate effectively at all levels 
• Self-sufficient, with the ability to work autonomously as well as part of a close knit, collaborative team Organisational skills and attention to detail 
• Proficient in the Google and/or MS Office suite in particular, Google sheets and/or MS Excel

A Veolia Career

All of our employees are entitled to: 

• Employee share plan 
• Annual salary review with bonus 
• Support to pursue educational and development opportunities 
• Access to endless career options and pathways, Veolia promotes from within 
• Employee Assistance Program (EAP) 
• Bupa health insurance discount 
• Corporate Discounts 
• Fitness Passport 
• Volunteer Opportunities 
• Salary sacrificing (i.e. super, novated leases) 
• We are a Circle Back Initiative Employer and commit to respond to every applicant

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world. 

Veolia welcomes applicants from all genders, identities, and cultural backgrounds to apply.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.