Title:  National Customer Allocations Officer

The Opportunity

Veolia ANZ is seeking multiple experienced National Customer Allocations Officers  to join our team in either Arndell Park or our national head office in Pyrmont. These are permanent full-time opportunities. 

Working in a close-knit, well experienced team, you will allocate customer payments to their respective accounts. The goal of the Customer Payment Allocation Officer is to maintain accurate and up-to-date customer accounts, reconcile payments, and resolve any discrepancies in a timely manner.

 

What's on offer

• Career development opportunities
• Opportunity to learn our complex processes and use systems such as SAP and Salesforce
• Great company culture and collaborative team environment
• Nearby and on-site parking + public transport options
• Eligibility for discretionary yearly bonus
• Option to work from home

What you'll be responsible for

• Ensuring that credit cards payments are processed daily through the on-line terminal and these are allocated to the clients’ accounts
• Clearance of suspense account and these are allocated to clients’ accounts
• Processing of EFT / Cheques Payments to clients’ accounts
• Reconciliation of Bank Clearing Accounts
• Maintenance of customer relationships
• Liaise with internal and external customers regarding payment details or payment discrepancies

What you'll need to be successful

• At least 1 years experience within a similar role
• Experience using Excel
• Excellent communication and stakeholder management skills

A Veolia Career

Veolia values employees and their health and wellbeing. All of our employees are entitled to:

• Employee share plan where employees have the opportunity to purchase discounted Veolia shares 
• Employee Assistance Program (EAP) through Assure which covers mental health, nutrition,  financial, legal, coaching and career transition support
• Bupa health insurance discount 
• Career development including formal training
• You will also have access to corporate discounts, as well as eligibility to volunteer at one of Veolia's partnered volunteer organisations
• The opportunity to work in a truly diverse and inclusive culture

Veterans are encouraged to visit our Veterans at Veolia webpage to discover what we can offer.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

We are a Circle Back Initiative Employer and commit to respond to every applicant

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.

At Veolia we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples, Veterans, people with Disability, mature age and early careers, members of the LGBTI+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage.