Title:  Contract & Sales Manager

About North West Alliance

North West Alliance (NWA) is a fully incorporated 50/50 joint venture between Emu Nest and Veolia. For 13 years, we’ve partnered with clients across the Pilbara to deliver total waste management services and develop long-term, sustainable solutions. Operating from four locations across the region, we work with some of the world’s largest mining companies to support responsible and sustainable operations.

The Opportunity

We’re seeking a commercially astute and collaborative Contract and Sales Manager to lead our contract delivery and sales team and drive excellence across client relationships and contract performance.

About the role

Our Contract Delivery Managers support major NWA contracts across the Pilbara. In this pivotal role, you’ll provide strong leadership, build a high-performing and collaborative team, and help ensure our contracts deliver outstanding service, compliance and commercial value. You’ll also bring an eye for innovation and growth, identifying opportunities to improve existing contracts and support the future development of North West Alliance.

As the primary point of contact for contractual matters, you’ll work closely with clients, Contract Delivery and Sales Managers, our Operations team and various support services to manage contract performance and deliver effective outcomes. Your responsibilities will include:

• Leading, supporting and developing a team of Contract Delivery and Sales Managers and Waste Coordinators

• Building trusted, productive relationships with clients, partners and internal stakeholders

• Driving excellence, accountability and continuous improvement across existing contracts

• Managing cost variations and supporting operational and process improvements

• Leading formal communications and negotiations relating to contract amendments, variations and issue resolution including but not limited to contract annual rate reviews

• Coordinating timely responses to client matters and attending client meetings

• Ensuring service agreements deliver value and meet contractual and compliance requirements

• Identifying opportunities to innovate, improve performance and contribute to sustainable growth
  
  

About you

About you

You’re an experienced contract leader with strong commercial acumen and a proven ability to achieve positive outcomes in complex client environments. You can bring people together, build effective relationships and confidently manage contractual discussions and negotiations.

You’ll also bring:

• A proven track record in a senior role ideally within the mining and/or waste management sector but similar experience in similar industry sectors will be considered

• Excellent leadership, collaboration and communication skills

• Strong relationship-building and stakeholder engagement capabilities

• The commercial judgement to manage contract performance, risks and opportunities

• A proactive, solutions-focused approach and the ability to innovate

• A commitment to delivering excellence in existing contracts and an eye for future growth
  
  

If you’re ready to lead a talented team, strengthen important client partnerships and make a tangible impact in Australia’s essential services sector, we’d like to hear from you.

A North West Alliance Career

At North West Alliance we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

North West Alliance is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to North West Alliance, Veolia and/or any third party related to North West Alliance or Veolia business (including but not limited to North West Alliance’s or Veolia's suppliers, customers, partners and competitors) must disclose this information.

Fairness, Diversity & Inclusion

North West Alliance is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.