Title:  Leading Hand

The Opportunity

ANZ Veolia is looking for an Operations Leading Hand who has a HR Licence and experience in logistics or the waste industry (desirable but not essential) to join the friendly team based in Mackay. 
 
This role is the first point of contact for our waste drivers and operators to assist with any issues. 
 
This role is Monday to Friday 4.00am - 12.00pm overtime and weekends as required.
 

What's on offer

• Employee share plan 
• Employee Assistance Program (EAP) 
• Bupa health insurance discount
• Plus other corporate benefits 
   

What you'll be responsible for

• Manage daily waste collection schedules for efficient resource use and job completion
• Optimise routes to improve efficiency and productivity
• Exceed customer expectations; handle complaints and resolutions
• Manage vehicle breakdowns and bin issues; escalate to appropriate team 
• Verify driver confirmations and resolve discrepancies 
• Maintain safety standards; conduct job analysis and risk assessments
   

What you'll need to be successful

• Demonstrated experience in a similar role, ideally within transport / logistics Waste Industry experience desirable)
• HR drivers licence 
• Intermediate computer literacy
• Current Trainer / Assessor qualification
• Safety conscious mindset
   

A Veolia Career

Join Veolia: Where people and planet matter. Diverse, inclusive, and focused on wellbeing. Veterans, Aboriginal and Torres Strait Islander people, and candidates from all backgrounds are encouraged to apply. We value all applicants and respond to every application.
 

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.