Title:  Data Entry Consultant

The Opportunity

Join our dynamic team in Kilburn as a Data Entry Consultant where you'll play a vital role in supporting our Sales and Customer Experience functions. This position offers an exciting opportunity to manage master data for new businesses, handle amendments, and process cancellations while providing exceptional customer service using cutting-edge systems like Salesforce.

What's on offer

• Full time permanent position 

• Competitive salary package and benefits

• Supportive and collaborative work environment

• Professional development opportunities

What you'll be responsible for

• Maintaining quality and compliance processes for master data management

• Processing service agreements and managing cases via Salesforce

• Building and maintaining effective relationships across all CX pillars

• Ensuring accurate and timely data entry and maintenance

• Monitoring and maintaining master data quality to meet company standards

What you'll need to be successful

• 2-3 years' experience in a contact centre or customer service role (B2B environment preferred)

• Strong proficiency in Salesforce, SAP, and similar systems is desired

• Typing speed of 60 wpm with an accuracy level of 80% or more 

• Experience in Google Suites

• Exceptional attention to detail and accuracy

• Outstanding written and verbal communication skills

• Demonstrated ability to multitask and prioritise in a fast-paced environment

• Great interpersonal skills and ability to engage positively with internal/external stakeholders

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites.  We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and paid volunteer days

• Flexible and hybrid working arrangements

• Superannuation contributions on unpaid parental leave

• Fitness Passport and discounted health insurance

• Employee Assistance Program (Thrive) for you and your family

• Car allowances, novated leasing, and vehicle discounts

• Bonus and referral programs, plus employee share plan

• Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.