Title:  Head of Marketing

The Opportunity

We are looking for an experienced and innovative marketing professional who will build customer connection to our goal of ecological transformation. Leading a high performing team, you will drive growth through effective brand awareness, customer attraction and retention marketing. You will apply best practice customer journey management, digital marketing tools and customer driven strategy to be a vital business partner to all of our businesses and support functions.

What's on offer

• High profile and varied strategic marketing role
• Leadership of an established and highly competent team
• Market-leading international brand
   

What you'll be responsible for

• Loyalty and customer engagement marketing
• Customer growth and engagement strategy
• Marketing acquisition spend ROI
• Oversight of the Voice of Customer program, interfacing with the Global Business Support & Performance and Marketing teams
• Business partnering across Veolia’s business units
• Leadership of the Marketing Team (including Design function)
   

What you'll need to be successful

• Degree or Postgraduate Degree in Marketing or related business discipline
• 10+ years experience in a strategic marketing role in B2B or B2C environments (B2B desirable)
• Demonstrated experience in digital acquisition strategy and familiarity with B2B digital marketing channels including including Google Adwords 
• Experience in strategic customer communications and lifecycle management, and familiarity with marketing automation technology
• Experience in managing owned digital channels including website and mobile applications
• Experience managing customer research and / or Net Promoter Score / Voice of Customer Program
   

A Veolia Career

All of our employees are entitled to:

Our Veolia Cares policy enables parental leave to be offered from day one of your employment regardless of whether you’re on a permanent or fixed term contract
Employee share plan
Annual salary review with bonus
Support to pursue educational and development opportunities
Access to endless career options and pathways, Veolia promotes from within
Employee Assistance Program (EAP)
Bupa health insurance discount
Corporate Discounts
Fitness Passport
Volunteer Opportunities
Salary sacrificing (i.e. super, novated leases)
 

We are a Circle Back Initiative Employer and commit to respond to every applicant.
 

Our environmental solutions help customers preserve and renew our natural resources, creating a better future for our planet. Here, you’ll have the opportunity to build your career, and a more sustainable world.
 

At Veolia we value diversity, equity and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect. We welcome applications from Aboriginal and/or Torres Strait Islander peoples.  The First Nations language where this role is based is Dharrug . 
 

We also welcome applications from veterans, people with disability, all gender identities, mature age and early careers, members of the LGBTIQA+ community, and people from all cultural backgrounds. We also encourage our Veterans to visit our Veterans at Veolia webpage.
 

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.