Title:  Customer Sales Manager

About Veolia

Create positive change. Be a champion of Ecological Transformation.

Join Veolia, a global leader with over 170 years of experience, operating in 40+ countries with 220,000 employees worldwide, including 6,500 staff across 300 sites in Australia and New Zealand. As part of our team, you'll contribute to crucial environmental solutions through our innovative Water, Waste, Energy and Industrial Services, helping protect the environment and address essential human needs for a sustainable future.

The Opportunity

Are you a results-driven and strategic sales professional ready to make a real impact? 

As our Resource Recovery Customer Sales Manager in Victoria, you'll lead high-profile tendering processes, craft innovative commercial proposals and build lasting relationships with key decision-makers across State and Local Government sectors. This is your chance to drive financial growth while making a genuine difference to sustainability and environmental outcomes.

What's on offer

• Competitive remuneration with car allowance and fuel card 

• Permanent Full Time Opportunity 

• Ability to travel regionally to Veolia sites

What you'll be responsible for

• Develop and implement robust sales strategies targeting State and Local Government sectors, driving increased market share, profitability and revenue while forecasting and managing significant opportunity pipelines to achieve targets.

• Lead the commercial process for major tendering, delivering competitive and stand-out submissions, developing commercial models and adhering to internal bid governance procedures within expected timeframes.

• Utilise solution-based selling techniques to pursue and secure new business relationships, while identifying opportunities to cross-sell solutions across the broader business portfolio.

• Build and maintain strong relationships with key decision-makers across prospective and existing client organisations, leading contract negotiations to achieve mutually beneficial outcomes while minimising commercial risk.

• Monitor client satisfaction levels through a continuous improvement framework, ensuring service delivery consistently exceeds expectations and base revenue is protected.

• Collaborate closely with Operations Managers and the General Manager, providing regular commercial updates, ensuring commercial promises are operationally viable and driving compliant use of sales management platforms such as Salesforce.

• Champion a culture of safety and compliance across all commercial activities, conducting risk assessments and ensuring all operations align with the company's "Always Safe" core values, zero harm commitment and legislative requirements.

What you'll need to be successful

• Minimum of 5 years of experience in waste management sales or a related commercial field

• Strong understanding of the waste management industry, including products, services, and regulatory frameworks.

• A degree or post-graduate qualification in Business, Sales Management, or a relevant field is highly desirable or relevant industry experience 

• Current Victorian Driver’s Licence

• Proficiency in Google Suite (or Microsoft equivalent) and CRM platforms (Salesforce desirable)

• Excellent written and verbal communication skills, capable of engaging with Government and executive-level stakeholders.

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites.  We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

• Generous paid parental leave and paid volunteer days

• Flexible and hybrid working arrangements

• Superannuation contributions on unpaid parental leave

• Fitness Passport and discounted health insurance

• Employee Assistance Program (Thrive) for you and your family

• Car allowances, novated leasing, and vehicle discounts

• Bonus and referral programs, plus employee share plan

• Ongoing professional development and clear career pathways

Veolia is committed to ensuring every employee returns home safely every day under our Always Safe Charter.

Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.