Title: Regional Business Development Manager
Bunbury, WA, AU, 6230
The Opportunity
Veolia is currently seeking an experienced and driven people person to lead the sales and business development efforts for the Southwest region (Kalgoorlie, Bunbury, Geralton), with a focus on securing additional sales from existing and new customers.
In this position, you will be responsible for managing and growing our existing customer accounts through exceptional service and consultative selling. A key component is acting as the trusted advisor and main point of contact to ensure high customer satisfaction and retention.
This role can be based at Bunbury, Kalgoorlie, or Perth.
What's on offer
- Permanent Full Time Opportunity within a stable industry
- No two days are the same
- Opportunity to join a global leader
What you'll be responsible for
- Build and maintain strong relationships with an assigned portfolio of customer accounts
- Proactively reach out to customers to understand their needs and identify opportunities for additional products/services
- Provide excellent customer service by promptly addressing any issues or questions
- Conduct periodic account review meetings with key customers to ensure satisfaction
- Gather customer feedback and relay insights back to internal teams
- Negotiate custom solutions or package deals to retain important accounts
- Utilise CRM systems (Salesforce) and sales tools to effectively manage your account portfolio
What you'll need to be successful
- Proven experience in a customer-facing sales, account management, or customer service role
- Waste management industry experience or similar desired but not required
- Willingness to travel on a regular basis
- Exceptional communication and relationship-building abilities
- Consultative selling approach to uncover customer needs and provide tailored solutions
- Problem-solving skills to craft creative solutions for customers
- Proficiency with CRM software (Salesforce) and sales productivity tools
- Self-motivated with the drive to proactively engage customers
A Veolia Career
All of our employees are entitled to:
- Our Veolia Cares policy enables parental leave to be offered from day one of your employment regardless of whether you’re on a permanent or fixed term contract
- Employee share plan
- Support to pursue educational and development opportunities
- Access to endless career options and pathways, Veolia promotes from within
- Employee Assistance Program (EAP)
- Bupa health insurance discount
- Corporate Discounts
- Fitness Passport
- Volunteer Opportunities
- Salary sacrificing (i.e. super, novated leases)
We are a Circle Back Initiative Employer and commit to respond to every applicant.
Veolia offers environmental solutions for a sustainable future. We provide career growth opportunities while contributing to a better planet.
We embrace diversity and inclusion, welcoming applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, all genders, ages, and cultures. LGBTIQA+ individuals are encouraged to apply.
Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.